
Episode #55
Ep 55 | Why Don't People Do What They Say They'll Do?
The frustration isn't always about the missed deadline. It's about what your brain decided it meant. Yvonne and I have been wanting to talk about this one for a while. Because we've both noticed it — in business, in relationships, in everyday interactions — how often the gap between what someone says and what they do creates not just inconvenience, but a whole story. About respect. About being valued. About what kind of person they are. And the thing is, sometimes that story is accurate. But often, it's filtered. In this conversation we start with a statement Mum grew up with — your word is your bond — and follow it all the way through to why technology has quietly changed the way we experience accountability, why the same words mean different things to different people, and what it looks like when we stop reflecting on our own behaviour and start blaming everyone else's. This one has a moment near the end that I think will make a lot of people uncomfortable. In a good way. What we get into: 00:00 When someone says Friday and means something completely different 02:25 How reliability used to be tied to reputation, and what's shifted 04:47 The online disinhibition effect, and why people say things behind a screen they'd never say to a face 06:00 Why tone disappears in text and what we fill the gap with 07:07 Two people, one deadline, and completely different definitions of the word Friday 08:15 Why adding a day or two isn't padding, it's smart communication 09:14 How your filters shape what you hear, even when it's not what was said 11:23 What the word "fine" can mean, and why it depends entirely on tone 12:43 Why faster communication doesn't mean clearer communication 14:54 The responsibility to communicate, even when it's uncomfortable 17:31 Why we avoid the person we've let down, and how that avoidance makes everything worse 19:41 People are excellent mirrors. What's bothering you about their behaviour? 23:26 What a clear agreement actually sounds like, and why repeating it back matters 24:36 Separating the facts from the meaning your filters have added 28:04 The less comfortable question — where do our own words and actions fail to match? 29:13 Would you behave differently if you had to look them in the eye? 34:16 Bringing curiosity back into the room 35:24 The Stop the Hijack Challenge and how to get involved Links and resources Join the free 5-Days of Clarity Challenge — five days, one-on-one with Rebekah, 30 minutes a day. Book a free 10-minute call to find out if it's the right fit: https://bit.ly/connect-with-moonbeam Here are 3 ways we can work together: 1:1 Coaching. Deep, personalised work to shift the beliefs, patterns and pressures that hold you back, so you can lead with clarity and confidence. https://www.moonbeammonday.com.au/one-on-one-coaching Book Rebekah as a speaker. Keynotes and presentations that blend neuroscience, mindset, and real human connection. Designed for leaders, teams and events that want more than the usual "motivation talk." https://www.moonbeammonday.com.au/rebekah-king-speaker Bring Rebekah into your organisation. Interactive workshops and coaching that change the way your people think, communicate and show up, without the awkward role-plays or eye-rolls. https://www.moonbeammonday.com.au/workshops-and-presentations Connect with Us https://moonbeammonday.com.au https://www.instagram.com/moonbeammonday/ https://www.facebook.com/moonbeammonday https://www.linkedin.com/in/rebekah-king00/ http://www.youtube.com/@moonbeammondaytrainingcoac4696 Check out these FREE resources https://www.moonbeammonday.com.au/resources Tune in every fortnight Tune in every fortnight as we delve into fascinating topics about the mind and the brain, because when you change your mind, you change your life. Subscribe and leave a review If you enjoyed this episode, please subscribe to the show so you never miss an episode and leave a review to help others find and enjoy our content. Music Music License code: PU2G73791OLPJBUP Intro + Outro music: ES_I Got What You Want (Instrumental Version) Gloria Tells, courtesy of www.epidemicsound.com






