The Business Owners IT Podcast

Welcome to The Business Owner's IT Podcast, sponsored by Unique Computing Solutions, featuring Anthony Gerasch and Ryan Carter. This podcast discusses tips, tricks, current events and solutions for business owners and professionals regarding technology.

The Business Owners IT Podcast is a technology podcast hosted by Unknown Host, with 88 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Business Owners IT Podcast, a technology show with 88 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  Episode #24

  The Business Owner's IT Podcast Ep. 88 - Is Microsoft Copilot Worth The Money?

  Aug 7, 202616 minS2

  Is Microsoft Copilot worth the money for your business? Microsoft Copilot promises greater productivity, faster access to information, and powerful AI agents, but its value ultimately depends on how your employees use it.In this episode of The Business Owner’s IT Podcast, Anthony Gerasch and Ryan Carter share their real-world experience using Microsoft Copilot inside Unique Computing Solutions. They explain where Copilot is saving time, how AI usage costs can quickly add up, and why businesses need a clear adoption strategy before purchasing licenses for their entire organization.You’ll hear how the UCS team created a custom AI agent that searches previous service tickets, retrieves information from cloud-based business systems, and helps technicians find possible solutions using natural-language questions. One newer technician even used the agent to learn from past tickets when more experienced team members were unavailable.Anthony and Ryan also discuss how Microsoft Copilot can help businesses:• Search and summarize information from multiple systems.• Prepare for customer meetings and follow-up conversations.• Identify unresolved service issues.• Help newer employees learn from previous work.• Analyze productivity and employee performance data.• Automate repetitive business processes.• Build custom AI agents without traditional programming.• Improve email management and meeting summaries.• Give employees faster access to useful information.So, is Microsoft Copilot worth the money?According to Anthony and Ryan, the answer is yes, as long as employees actively use it to solve real business problems. A monthly Copilot license may provide greater value than consumption-based pricing for frequent users, but purchasing licenses alone does not guarantee a return on investment. Subscribe to The Business Owner’s IT Podcast for more conversations about Microsoft Copilot, artificial intelligence, cybersecurity, managed IT services, business productivity, and the technology shaping the future of work.Chapters:00:00 – Is Microsoft Copilot Worth the Money?00:39 – How UCS Uses Microsoft Copilot01:48 – Copilot Licenses vs. Consumption Pricing02:06 – Helping New Employees Learn with AI03:25 – Connecting Copilot to Business Systems03:56 – Searching Business Data with Natural Language04:50 – Saving Time with AI-Powered Summaries05:19 – Analyzing Employee Performance with AI06:30 – Is Copilot Worth the Monthly Cost?07:22 – Measuring Employee Copilot Usage08:00 – Building AI Agents for Your Business09:22 – Copilot Email and Meeting Productivity10:10 – Will Microsoft Copilot Replace Employees?10:21 – Helping Employees Work Smarter12:06 – How to Introduce Copilot to Your Team13:13 – What Is an AI Agent?14:06 – Creating Copilot Agents Without Programming14:52 – What’s Next for Microsoft Copilot?#MicrosoftCopilot #Microsoft365Copilot #AIForBusiness Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Website: https://uniquecomputingsolutions.com/LinkedIn: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957

  ListenShow Notes
• 

  Episode #23

  The Business Owner's IT Podcast Ep. 87 - AI Meeting Recording: Are Your Conversations Private?

  Jul 24, 20269 minS2

  AI meeting recording tools promise better notes, searchable transcripts, and instant summaries, but what happens to the privacy of your business conversations?In this episode of The Business Owner’s IT Podcast, Anthony Gerasch and Ryan Carter discuss the risks businesses should consider before allowing AI meeting assistants such as Fireflies.ai, Read AI, Fathom, Microsoft Copilot, and other transcription tools into online meetings.An AI notetaker may enter a Microsoft Teams or Zoom meeting and begin capturing the conversation before every participant has arrived. That means private discussions, customer information, business deals, cybersecurity incidents, and other sensitive topics could become part of a stored transcript.Tony and Ryan explore important questions every business owner and Tech Champion should be asking:• Did everyone clearly consent to the meeting being recorded?• Does an automated notification count as permission?• Who owns the recording, transcript, and AI-generated summary?• Where is the meeting information stored?• Who can access or share the transcript?• Could a recorded conversation later become part of a legal dispute?• What happens when an AI-generated transcript is inaccurate?• Should the recording stop when the conversation becomes sensitive?AI meeting assistants can be valuable productivity tools, but they should not be allowed into every conversation without thought, transparency, and clear policies.The key takeaway: Always ask before recording, document that consent, review AI-generated notes for accuracy, and think carefully about whether the conversation should be recorded at all.This podcast is provided for general educational and informational purposes and does not constitute legal advice. Recording and consent laws may vary depending on the location of the meeting participants. Consult a qualified legal professional about the requirements that apply to your organization.CHAPTERS00:00 – The Business Owner’s IT Podcast00:26 – Is an AI assistant recording your meeting?00:55 – Why meeting-recording consent matters01:45 – Can you remove an AI notetaker?02:26 – Does a notification count as consent?02:59 – Recording before everyone joins03:42 – The brownie recipe strategy03:47 – Blocking AI assistants from meetings04:22 – Legal questions surrounding AI recordings04:39 – AI transcripts are not always accurate05:12 – The danger of trusting AI without review05:49 – Who owns the meeting transcript?06:46 – Could a transcript be subpoenaed?07:13 – Ryan’s tip of the week07:23 – Stop recording sensitive conversations07:41 – Final advice for business owners08:05 – Unique Computing SolutionsHave you ever joined a meeting and discovered that an AI assistant was already recording? Let us know in the comments.Subscribe to The Business Owner’s IT Podcast for practical conversations about artificial intelligence, cybersecurity, business technology, and the technology challenges affecting today’s business owners and Tech Champions.#AIMeetingRecording #AIMeetingPrivacy #AIMeetingAssistant Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Website: https://uniquecomputingsolutions.com/LinkedIn: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957

  ListenShow Notes
• 

  Episode #23

  The Business Owner's IT Podcast Ep. 85 - Flipper Zero Business Security Risks: What You Should Know

  Jun 26, 202621 minS2

  Could a pocket-sized device expose serious weaknesses in your business security?In this episode of The Business Owner’s IT Podcast, Ryan Carter is joined by special guest John Gallegos to discuss Flipper Zero business security risks and what business owners should understand about today’s physical and digital security threats.The Flipper Zero may look like a toy, but it can interact with signals, badges, garage doors, infrared devices, Wi-Fi tools, and USB-based attack methods. The real concern is not just the device itself; it is what tools like this can reveal about outdated access controls, weak badge systems, unsecured wireless networks, open USB ports, and gaps in employee cybersecurity awareness.Ryan and John break down how business owners and Tech Champions can think more practically about security, including:✅ How RFID badges and key fobs can create access control risks.✅ Why outdated garage doors and wireless systems can be vulnerable.✅ How rogue access points and Evil Portal attacks can trick users.✅ Why unencrypted Wi-Fi networks are dangerous.✅ How open USB ports can become a security concern.✅ Why legacy technology creates low-hanging fruit for attackers.✅ How cybersecurity awareness training helps protect your business.✅ What business owners can do to improve cyber hygiene.If a small device can expose your business, imagine what a motivated attacker with more advanced tools could do.Now is the time to review your access control systems, wireless security, employee training, USB policies, physical security, and overall cybersecurity posture.Have questions about your business security? Drop them in the comments or reach out to Unique Computing Solutions.⏰ Chapters00:00 Introduction to The Business Owner’s IT Podcast00:18 The garage door story01:44 How could someone get into the garage?02:15 What is a Flipper Zero?03:15 How signal cloning works04:05 Copying garage door signals05:14 Why business owners should know about this device05:40 Badge systems and access control risks06:04 Cybersecurity training and employee awareness07:14 Keeping badges and key fobs secure07:46 When the Flipper Zero becomes more concerning09:10 Adding Wi-Fi functionality09:36 Wi-Fi deauthentication attacks10:13 Man-in-the-middle attacks10:17 Rogue access point detection10:55 Evil Portal attacks explained12:00 Why unencrypted Wi-Fi is risky12:28 The real risk is weak systems13:05 USB Rubber Ducky-style risks14:00 Common vulnerabilities for business owners14:36 Why security awareness training matters15:12 How to reduce business security risks16:38 Flipper Zero as a cybersecurity learning tool17:27 What a $200 device can reveal17:45 Why now is the time to test your security18:48 Tip of the week19:28 Final reminder: training, awareness, and vigilance19:39 Closing thoughts#flipperzero #businesssecurity #cybersecurityawareness 💻 Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Website: https://uniquecomputingsolutions.com/LinkedIn: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957

  ListenShow Notes
• 

  Episode #22

  The Business Owner's IT Podcast Ep. 84 - AI Agents for Business: How Copilot Can Improve Efficiency

  Jun 12, 202615 minS2

  AI agents are becoming one of the biggest conversations in business technology, but what do they actually mean for business owners?In this episode of The Business Owner’s IT Podcast, Tony Gerasch, Ryan Carter, and Alex Aguirre record from Pax8 Beyond in Salt Lake City to talk about AI, automation, Microsoft Copilot, and how businesses can start using AI agents in a secure and practical way.The UCS team shares what they have learned over the past year while building and testing AI tools internally, including Copilot agents that help review tickets, identify similar issues, analyze server downtime, and bring important business information together faster.They also discuss why AI should not be treated as a quick trend or simple plug-and-play tool. To get real value, businesses need a clear goal, secure data access, testing, governance, and human oversight.If you are a business owner, decision maker, or Tech Champion wondering how AI agents could help your organization, this episode is a great place to start.⏰ Chapters: 00:00 Intro00:16 Live from Pax8 Beyond in Salt Lake City00:23 What UCS has learned about AI and automation01:18 Building internal AI tools with Microsoft Copilot01:57 What “Customer Zero” means for AI adoption02:39 Why many businesses are not seeing revenue from AI yet03:10 How AI agents can improve efficiency04:21 Why business owners may already have the tools they need04:46 What an AI agent actually is05:32 Keeping business data secure with Copilot06:05 Testing AI agents for data protection and governance07:12 Why AI agents need planning, building, testing, and security08:08 Tracking Copilot agent usage in Microsoft Admin Center08:30 Getting more value from Copilot licenses09:42 Lessons from the Pax8 vendor floor10:56 Is AI the next major shift in business technology?11:13 AI tools vs. the human connection12:20 AI as digital labor12:48 Tip of the Week: Start the AI conversation now13:37 Final thoughts from Pax8 BeyondReady to explore AI agents, Microsoft Copilot, or secure automation for your business?Contact Unique Computing Solutions today!#AIAgents #MicrosoftCopilot #BusinessTechnology #ManagedITServices💻 Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Website: https://uniquecomputingsolutions.com/LinkedIn: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957

  ListenShow Notes
• 

  Episode #21

  The Business Owner's IT Podcast Ep. 83 - SharePoint Migration Mistakes That Slow Down Your Business

  May 29, 202614 minS2

  Is your business thinking about moving files from an old on-premise server to SharePoint? Before you start your SharePoint migration, there are a few important things every business owner should understand.In this episode of The Business Owner’s IT Podcast, Tony Gerasch and Ryan Carter discuss the real-world challenges that can happen during a large SharePoint migration, especially when a company has years of files, outdated file types, long folder paths, and users who are used to working inside File Explorer.They also talk about why moving data to SharePoint can help businesses prepare for AI tools like Microsoft Copilot, better document search, file tagging, automation, and cloud-based workflows. But as Tony explains, a successful migration takes more than simply moving files into the cloud. It requires cleanup, planning, user training, and a smart strategy for how employees will access and manage company data moving forward.In this episode, you’ll learn:✅ How large file libraries can create OneDrive sync problems.✅ Why old files and outdated file types should be cleaned up before migration.✅ How SharePoint can improve search, tagging, and automation.✅ Why businesses may need to rethink old file server habits.✅ How cloud data can help prepare your business for AI and Microsoft Copilot.✅ Why long file paths and messy folder structures can slow down migration.✅ What to consider before buying another on-premise server.If your business is considering a file server to SharePoint migration, this episode will help you understand the common mistakes, hidden challenges, and planning steps that can make the process smoother.Subscribe for more technology tips, cybersecurity conversations, and IT strategy discussions for business owners and Tech Champions.⏰ Chapters00:00 – Introduction00:12 – SharePoint migrations and large file libraries00:38 – Why cloud data matters for AI and Copilot01:22 – OneDrive sync issues with large SharePoint libraries02:35 – Cleaning up old files before migration03:53 – What Tony would do differently04:05 – Working directly inside SharePoint Online04:30 – SharePoint search, metadata, and AI tools04:51 – Using automation with SharePoint05:11 – Lessons from large file migrations05:46 – Why older companies struggle with years of data05:57 – Preparing businesses for AI adoption06:40 – SharePoint storage and OneDrive sync storms07:35 – Turning off OneDrive sync in SharePoint07:56 – Finding files faster with SharePoint search08:28 – Rethinking old file server structures09:11 – SharePoint tagging and backup benefits09:26 – Should you move to the cloud or buy another server?10:27 – How file syncs can impact computer performance11:00 – Laptop RAM limitations and upgrade challenges12:29 – Quick tip: Plan before moving files to SharePoint12:48 – Why small files can still create big headaches13:19 – Long file paths and migration issues13:26 – Final thoughts#sharepoint #sharepointmigration #microsoft365 💻 Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Website: https://uniquecomputingsolutions.com/LinkedIn: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957

  ListenShow Notes

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.