The Coffee Experts Club Podcast

Welcome to the Coffee Experts Club! If you're anything like us, then you've taken what could have been just a job and appreciated it enough to make it a calling. Coffee is at the center of communities, economies and most people's mornings. Being a coffee professional can allow you to be a stable presence in the lives of many, but it also comes with a lot of hard work and a lot of variables that need to be figured out in order to deliver that perfect cup every day. Aaron, Drew and Ben have over 25 years of combined experience in the coffee industry and they are still helping major coffee brands today with their daily operations and opening of new locations. Come join these experts as they have in depth conversations about: opening new locations, managing people, sourcing products, business strategies and pitfalls and a whole lot more. And when you're ready to make this world your own, let us help you open up YOUR FIRST COFFEE DRIVE THRU! www.myfirstdrivethru.coffee FOLLOW US ON SOCI

The Coffee Experts Club Podcast is a leisure podcast hosted by Unknown Host, with 147 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Coffee Experts Club Podcast, a leisure show with 147 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #148

  148. One Piece of Paper That Protects Your Shop

  Aug 19, 202621 min

  Summary: HR may not be exciting, but it can make or break your coffee shop. Aaron and Ben discuss employee handbooks, clear policies, write-ups, and creating consistency as your business grows. Want the same write-up policy template Aaron and Ben use in their own shops? Opt-In here and they'll send it your way. Minute-by-Minute: 00:10 Adventurous Beginnings and Personal Updates 02:10 The Importance of Human Resources in Coffee Shops 05:57 Building a Strong Employee Culture 11:28 Establishing Policies and Procedures 17:19 Accountability and Consistency in Management

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  Episode #147

  147. The Cogs Number That Should Scare You

  Aug 12, 202620 min

  Summary: Are you paying too much for the products and supplies your coffee shop uses every day? Aaron Hovivian and Ben Clatterbuck break down how smart vendor decisions can lower COGS, improve profitability, and simplify your operations. From negotiating better pricing to working with local distributors and consolidating orders, they share practical ways to keep more money in your business. Want to get a clearer picture of your coffee shop's profitability? Check out the free Profit & Loss tool from Coffee Experts Academy and see where you can start saving. Minute-by-Minute: 00:00-Opening Conversation 02:59-Supply Chain Strategy 03:46-Evaluating Your Vendors 06:17-Sales vs. Savings 08:38-Reducing COGS 10:23-Negotiating Better Pricing 12:35-Local vs. National Vendors 14:49-Consolidating Your Orders 16:23-Finding More Savings 17:49-The Cost of Vendor Complexity 19:00-Final Takeaways

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  Episode #146

  146. Coffee Shop Equipment Essentials

  Aug 5, 202620 min

  Summary: Opening a coffee shop? Aaron and Ben explain how to choose the right equipment, when to buy used vs. new, and how to avoid expensive mistakes as your business grows. Planning your first shop or your next location? Explore the free resources at MyFirstDriveThru.Coffee to help you launch and scale with confidence. Minute-by-Minute: 00:00 Introduction 01:03 Building a Coffee Shop the Smart Way 01:56 Why Equipment Choices Matter 04:00 Buying Used vs. New Equipment 09:34 In-House vs. Outsourced Repairs 15:02 Standardizing Equipment for Growth 19:17 Final Tips & Takeaways

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  Episode #145

  145. Why Great Coffee Shops Start Slipping

  Jul 29, 202620 min

  Summary: Aaron Hovivian and Ben Clatterbuck discuss why great coffee shops start slipping, how bad habits slowly affect successful businesses, and why strong systems and communication are key to staying on track. Want to build better systems and communication within your coffee business? Check out the Free Communication Guide and discover more tools for coffee leaders at Coffee Experts Academy . Minute-by-Minute: 00:00: Why Great Businesses Slip 04:15: Avoiding the Bottleneck 08:50: Better Communication Systems 13:52: Building Teams That Scale 19:35: Final Thoughts

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  Episode #144

  144. Build a Coffee Shop, Not Just Another Job

  Jul 22, 202621 min

  Summary: This week on Coffee Experts Club, Aaron Hovivian and Ben Clatterbuck reflect on lessons from their conversation with Melissa Cardenas of Lifeline Coffee. They explore what it means to become a hometown favorite, build strategic partnerships that fuel growth, and create a coffee business that works for you, not one that depends on you. Grab the free delegate and elevate tool here and stop giving yourself another job. Still working on location one? We got you. Check out our Free Masterclass: myfirstdrivethru.coffee Minute-by-Minute: 00:00 Introduction, summer heat and coffee shop challenges. 03:30 Recap of Melissa Cardenas and lessons from her growth. 05:10 Becoming a hometown hero by serving your community. 07:26 Strategic partnerships for growth. 11:46 Building a business versus creating a job. 15:58 Why owners shouldn't do all the barista work themselves. 17:27 Long-term growth planning. 20:17 Final takeaways and closing thoughts.

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