The Conversational AI Podcast

A podcast tracking news and insights from across the Conversational AI marketplace and a sister publication to the main Conversational AI News website.

The Conversational AI Podcast is a business podcast hosted by Unknown Host, with 16 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Conversational AI Podcast, a business show with 16 episodes published.

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  Episode #13

  Episode 14: Testing out ChatGPT's Agent feature

  Jul 24, 202520 minS2

  <p>So, today I got access to ChatGPT's Agent feature and I wanted to record something for posterity. This one is best viewed on Spotify or YouTube if you'd like to see the live screenshare as I'm talking, otherwise I do my best to describe things as we go. </p><p>My chosen task for Agent was this: Login to my LinkedIn, accept some recent connection requests and say "Thank you for the add, [Firstname]" to each connection. </p><p>Simple, I know, but I wanted to keep things simple and easy. It handled things really, really well -- so...

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  Episode #13

  Episode 13: How NatWest is using GenAI to analyse Cora logs

  Jun 12, 202510 minS2

  <p>In this episode, I'm talking through a case study about how NatWest Bank in the United Kingdom is using Generative AI to analyse the output of their Conversational AI (chatbot) system, Cora. </p><p>The source is a post by Wendy Redshaw on LinkedIn. Wendy is the bank's Chief Digital & Information Officer. You can find her post right here. </p><p>Takeaways</p>I'm a fan of NatWest and follows their executive output.NatWest is using generative AI in a careful and controlled manner.Generative AI adds value primarily through conversation.Cora, NatWest's chatbot, is a key use case...

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  Episode #12

  Episode 12: Reflections on coding with Claude

  Mar 17, 202516 minS2

  <p>I'm taking a little bit of a departure in this episode because I'm talking about some of my activities today to create an app that I wanted to use for myself. And I did this using Claude across the space of about two hours -- and although I've been doing this very regularly, I can't help but be incredibly impressed and enormously reflective on what the power and capability of these tools means for commerce, enterprise and society. So this is a Stream of Consciousness episode. </p><p>And in case you were wondering, I used my own little...

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  Episode #11

  Episode 11: Paul Walker from iManage

  Mar 1, 202527 minS1

  <p>In this episode I had the pleasure of interviewing Paul Walker, Global Solutions Director at iManage. With 25 years of experience in legal tech, Paul offered valuable insights into how AI has evolved in the legal and professional services sectors.</p><p>We discussed how iManage specialises in knowledge work industries, particularly legal and accounting, and explored the revolutionary impact of generative AI. Paul explained how AI has transformed the way organisations manage unstructured data, significantly reducing the lead time for extracting answers from this information.</p><p>A key point Paul highlighted was how AI now provides crucial context...

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  Episode #10

  Episode 10: Google's Gemini and the Agentic AI revolution

  Jan 17, 20254 minS1

  <p>In this episode, I'm looking at a very, very simple query I put to Google's Gemini regarding my email inbox. Oh dear.</p> <p>Hold the Agentic AI Revolution for a few minutes. </p>

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