
Episode #10
From Nurse Protocols to Knowledge Graphs: Building Clinically Rigorous AI
<p>70% of patients think they know where to go for care. They're wrong. That's one of the surprising findings from Clearstep, which built its AI triage engine not on a general purpose LLM, but on the same nurse protocols that triage call centers have trusted for decades, the Schmitt Thompson guidelines, turned into knowledge graphs with rigorous unit testing baked in.In this episode, Clearstep CEO and Co-Founder Adeel Malik walks through how they encoded clinical reasoning into a system now trusted by Mount Sinai, HCA, Ochsner, and the U.S. military. He demos the patient-facing triage live, shows a...

