Episode #63
Why Mental Health Matters in the AI Safety Conversation | With Dr. Monique Mendoza, CEO at MM Psychology & Solutions
Responsible AI extends beyond cybersecurity and governance. It includes protecting the mental wellbeing of the people who use it every day. We connected with Dr. Monique Mendoza, founder and CEO of MM Psychology and Solutions, Inc. to explore where mental health, workplace safety, and AI intersect. Drawing on 14 years of clinical practice and 12 years in threat assessment, Dr. Mendoza unpacks the blind spots leaders face as AI becomes a first stop for employees and patients navigating distress. From embedded bias in AI-generated responses to the risks of AI replacing real relationships, she offers a grounded framework for building trust, transparency, and governance into AI adoption. Connect with Dr. Monique Mendoza on LinkedIn https://www.linkedin.com/in/itsdrmonique/ MM Psychology and Solutions, Inc. https://www.mmpsychsolutions.com/ YouTube Channel: Workplace Safety w/Dr. Monique https://www.youtube.com/@WorkplaceSafetyDrMonique Free download: Healthcare Threat Intelligence Brief https://mailchi.mp/c270e2bcf49c/tamhealthcare Chapter Timestamps 00:00 Preview Clip 01:03 Welcome & Dr. Mendoza's Background 02:11 From Clinical Psychology to Building Safety Cultures 03:44 AI's Rapid Rise: What Leaders Don't Yet Realize 05:30 Embedded Bias: What AI Misses When Interpreting Distress 08:14 Can AI Make Clinicians More Effective, Not Replace Them? 09:53 AI as an Access Point for Patients and Care Teams 10:39 Is AI Replacing Mental Health Professionals? Market Perceptions 12:13 AI as a Proxy for Social Connection 14:43 The Danger of Substituting AI for Real Relationships 17:16 Who's Driving AI Adoption Across Organizations 19:20 AI Governance: Non-Negotiable Guardrails 21:51 Keeping AI Tools Simple, Clear, and Trusted 23:19 Transparency, Privacy, and Ethical AI Use 24:57 Guiding Teams Through Uncertainty 27:20 What's Next: Dr. Mendoza's AI 360 Training 28:20 Closing Remarks Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the premiere digital health channel on YouTube ! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach
