The Double Duty Agent® Podcast with Carla Higgins

The Double Duty Agent® Podcast with Coach Carla is for real estate agents who are building their business alongside another career, family responsibilities, caregiving, school, or a full life. If you have ever felt behind, overwhelmed, inconsistent, or unsure how to make real estate work with the time you actually have, this podcast was created for you. Coach Carla Higgins, founder of Double Duty by Design™, helps busy agents turn limited time into focused, income-producing action so they can build a real estate business that fits their life and helps their license become a path to income, freedom, and confidence. Each week, you’ll get practical coaching, mindset support, real agent stories, and simple systems to help you focus on what matters most: conversations, appointments, clients, closings, and income. This is not about hustle, comparison, or building your business like everyone else. It is about building by design. You are not behind. You are building.

The Double Duty Agent® Podcast with Carla Higgins is a business podcast hosted by Unknown Host, with 183 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Double Duty Agent® Podcast with Carla Higgins, a business show with 183 episodes published.

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  Episode #17

  How Six Years as a Double Duty Agent Created Long-Term Opportunity with Jeremy Ibison

  Aug 20, 202636 minS3

  Jeremy Ibison started in real estate while working full-time as a paramedic and helping his wife grow her business. What began as a supporting role became a journey into coaching, investing, entrepreneurship, and Market Center ownership. This podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Carla sits down with Jeremy Ibison to talk about his journey from full-time paramedic to real estate agent, productivity coach, investor, and Operating Principal of a Keller Williams Market Center. Jeremy shares how he spent six years building his real estate career while continuing to work in emergency medical services. He explains the mindset shifts, systems, investments, and opportunities that helped him move from supporting his wife's real estate business to building a business and future of his own. This conversation is a reminder that the season you are in right now may be preparing you for opportunities you cannot yet see. You'll learn: • How Jeremy balanced real estate with a demanding 24-hour paramedic schedule • Why systems, databases, and purposeful business practices changed the way he approached real estate • How he and his wife built a real estate investment portfolio while growing their sales business • Why serving clients is less about selling homes and more about creating comfort, confidence, and a positive experience • What Jeremy means when he describes real estate agents as "professional friends" • How discipline and long-term thinking created financial stability and future opportunities • Why doing double duty can be an investment in the business and life you are building "I'm not selling homes. I'm selling an experience." COACHING REFLECTION QUESTION What opportunity may already be in front of you that you have not fully recognized yet? What is one small step you can take this week to keep building the skills, relationships, systems, or financial stability that could support your future? Connect with Jeremy Ibison ibison.jeremy@gmail.com Ibison Realtors & Co Serving Western Arkansas and Eastern Oklahoma Ibison@kw.com Send us Fan Mail

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  Episode #16

  3 Ways to Build Your Real Estate Confidence Faster

  Aug 12, 202623 minS3

  You do not need another month of training before you begin. You need the right preparation, intentional practice, and enough repetitions to prove to yourself that you can handle the conversation. This podcast is for the real estate agents building their dream life and business on their terms, especially if you are working another job, raising a family, or building it all at once. Over the last few episodes, we have talked about asking for the appointment, leading a successful listing appointment, and holding a buyer strategy session. But knowing what to do does not always mean you feel confident enough to do it. In this episode of the Double Duty Agent Podcast, Coach Carla shares three practical confidence builders that will help you move from learning into action. You'll learn: • How to prepare for a conversation without getting stuck in preparation mode • Why saying the words out loud builds confidence faster than reading or studying • Several ways to practice, including AI, friends and family, mock appointments, other agents, and brokerage practice sessions • How to use feedback to improve without tearing yourself down • Why real-world repetitions are essential to building lasting confidence • How the Double Duty by Design Confidence Labs help agents practice before the pressure is on Knowing what to do gives you direction. Practicing what to do gives you confidence. The Confidence-Building Cycle Prepare. Practice. Perform. Review. Repeat. Confidence does not mean every conversation becomes easy. It means you trust yourself to stay present, listen, and find the next step when the conversation feels uncomfortable. Ways to Practice You do not need to wait until the perfect practice partner appears. You can practice: • With AI using voice mode • With a supportive friend or family member • Through mock buyer strategy sessions • Through mock listing appointments • With another real estate agent • During conversation or dialogue practice at your brokerage • Inside a Double Duty by Design Confidence Lab Before deciding you have no one to practice with, look at what is already available inside your brokerage, your community, and your computer. AI Practice Prompts from the Episode Prompt 1: Act as a homeowner considering selling. I am a real estate agent practicing a listing appointment. Respond as the seller and ask me one question at a time. Include realistic concerns and objections. Do not coach me during the role-play. At the end, give me feedback on what I did well, where I sounded uncertain, and one thing I should practice again. Prompt 2: Act as a buyer who raises an objection during a buyer strategy session. Give me one objection at a time and allow me to respond. After I respond, continue the conversation naturally. Do not coach me during the role-play. At the end, give me feedback on what I did well, where I sounded uncertain, and one thing I should practice again. For the best practice experience, use AI voice mode and say your responses out loud. Typing an answer is not the same as speaking through the conversation. "Knowing what to do gives you direction. Practicing what to do is what gives you confidence." Coaching Reflection Question What is one real estate conversation or skill you need to strengthen? Choose one way to practice it, put a practice session on your calendar, and give yourself the repetitions that will allow your confidence to grow. Join the Objection Handling Confidence Lab The next Double Duty by Design Confidence Lab is focused on objection handling. You will learn a practical framework, hear the skill modeled, work through realistic scenarios, receive feedback, and practice the conversation multiple times in a supportive environment. The Confidence Lab is interactive, so plan to participate. You do not need to arrive confident. Building confidence is the purpose of the Lab. Visit https://DoubleDutyPodcast.com for registration details and upcoming Confidence Lab dates. Share this episode with one other agent who needs it, and if you found value, leave a 5-star review to help us grow this movement. Send us Fan Mail

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  Episode #15

  Before You Open Doors: How to Lead a Buyer Strategy Session

  Aug 5, 202636 minS3

  A strong buyer relationship does not begin with a showing. It begins with a conversation that creates clarity, sets expectations, and gives both you and the buyer a plan. This podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Carla walks through the conversations that belong in a Buyer Strategy Session and explains why this appointment should happen before the first showing. When a buyer sends you a house and asks to see it right away, scarcity can make you feel like you have to drop everything and open the door. But showing homes before you understand the buyer's financing, timeline, priorities, decision-makers, and expectations can create confusion for everyone. The Buyer Strategy Session helps you move from reacting to guiding. It creates the foundation for a professional client relationship and helps the buyer understand the process before pressure and emotions take over. You'll learn: • Why the Buyer Strategy Session is the bridge between a real estate conversation and a professional client relationship • The questions to ask about motivation, timeline, financing, decision-making, priorities, and concerns • How to uncover what would create a five-star experience for the buyer before explaining your value • How to explain the buyer journey without overwhelming the client • How to set clear expectations around showings, communication, availability, open houses, and new construction • Why Double Duty Agents do not need to apologize for having defined showing hours and communication boundaries • How to connect your value directly to what the buyer said matters most • How to end the appointment with a readiness question, a clear next step, and the Magic Question Coach Carla also shares the Buyer Strategy Session closing flow: Recap what matters. Connect your value. Confirm the next step. Ask the readiness question. Ask the Magic Question. End with clarity. "The first step is not opening the door to a house. The first step is opening the conversation." Where are you currently reacting to buyer requests instead of leading the relationship? What is one conversation you need to add to your Buyer Strategy Session before your next showing? Send us Fan Mail

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  Episode #14

  GOT THE LISTING APPOINTMENT? HERE’S HOW TO LEAD IT

  Jul 29, 202631 minS3

  Getting the appointment is only the beginning. Learn how to prepare, ask the right questions, connect your value to the seller’s priorities, and guide the conversation toward a signed agreement or clear next step. This podcast is for the real estate agents building their dream life and business on their terms, especially if you are working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Coach Carla walks you through a successful listing appointment from beginning to end. You finally got the appointment, but now the questions start. What should you bring? How should you begin? When do you talk about price? How do you explain your value without reciting your entire listing presentation? And how do you end the conversation without saying, “Let me know what you decide”? A listing appointment is not simply a presentation you give to a seller. It is a decision-making conversation you lead with the seller. Your listing packet, CMA, forms, and marketing materials support that conversation, but they do not lead it. Carla breaks the appointment into a clear path so you can arrive prepared, keep the seller at the center, and guide the next right step with confidence. You’ll learn: What to confirm, research, and prepare before arriving at the appointment How to open the meeting, set the agenda, and establish yourself as the guide The questions that uncover the seller’s motivation, timing, concerns, and decision-making process How to tour the home through the seller’s eyes How to use the Five-Star Experience question to discover what matters most A simple formula for connecting your value directly to the seller’s priorities How to discuss preparation, pricing, marketing, representation, and compensation How to ask for the business and leave with a signed agreement or a specific next step This is not about pressuring the seller or delivering a perfect presentation. It is about listening carefully, understanding what matters, providing clear guidance, and leading the conversation well. This isn’t just content. This is coaching. Let’s go. “The listing appointment is not a presentation that you give to the seller. It is a decision-making conversation that you lead with the seller.” The Listing Appointment Path A successful listing appointment has a clear flow: Prepare before you arrive Open the appointment and set the agenda Understand the seller’s motivation, timing, concerns, and priorities Tour the home through the seller’s eyes Ask what would make this a five-star experience Connect your value to what the seller said matters Discuss preparation, pricing, and marketing strategy Explain representation and compensation using broker-approved guidance Guide the seller toward the agreement and next step A Question to Take Into Your Next Appointment Before explaining everything you do, ask: “What would make this feel like a five-star experience for you?” Then listen for what the seller values most, such as communication, timing, financial outcome, security, honest advice, less stress, or a clear plan. Once you know what matters, use this simple value connection: “You said ______ matters. That makes sense because ______. Here is how I help with that: ______.” Coaching Reflection Question What part of the listing appointment do you need to become more intentional about? Is it preparing before you arrive, asking deeper questions, connecting your value, discussing price, or guiding the final decision? Choose one part of the appointment and strengthen your plan before your next seller opportunity. Let’s Connect Join the community and get weekly coaching in your inbox at https://DoubleDutyPodcast.com. Share this episode with one other agent who has a listing appointment coming up. And if you found value, leave a 5-star review to help more Double Duty Agents find the support they need. Send us Fan Mail

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  Episode #13

  Stop Waiting for Them to Ask: How to Get More Appointments

  Jul 22, 202623 minS3

  You may be having plenty of conversations, but are you recognizing the opportunities inside them? Learn how to hear the clues, confidently invite someone to take the next step, and begin building a stronger real estate pipeline. This podcast is for the real estate agents building their dream life and business on their terms, especially if you’re working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Coach Carla continues walking through the Double Duty Agent Formula: Conversations → Appointments → Clients → Closings → Income Conversations are where the formula begins, but conversations alone do not create income. You also have to recognize when someone may need your help and confidently ask for the appointment. Coach Carla breaks down the average conversion metrics agents should understand, including why approximately 25 meaningful conversations may lead to one appointment and why only about one out of every four appointments may become someone who is ready to move soon. The other appointments are not failures. They are relationships, referrals, and future clients being added to your pipeline. You’ll also learn how to listen for CLUES , the life circumstances and real estate signals that may indicate someone is beginning to think about a move. You’ll learn: Why having conversations does not automatically lead to appointments How realistic conversion expectations can help you stay encouraged and consistent What the CLUES framework is and how to recognize buying and selling signals Why curiosity and deeper questions matter more than forcing the conversation How to ask for an appointment without using a yes-or-no question Why a “this or that” appointment ask makes the next step easier How future appointments help you build a sustainable pipeline Why patience and the Law of the Harvest are essential to long-term success This isn’t about pressuring someone into an appointment. It is about listening, becoming curious, and offering help when the opportunity is already present. “You don’t need to become someone you’re not. You simply need to recognize the opportunities that are already showing up in your conversations and have the confidence to invite someone to take the next step.” Where might you be hearing real estate clues in your conversations but stopping before you ask for the appointment? Choose one upcoming conversation and practice asking: “What would work better for you, an evening this week or sometime Saturday?” Links + Resources Access the Double Duty Agent resources, coaching calendar, Momentum Meter™, and Coaching Hub at: https://thedoubledutyhub.com Join the Double Duty Agent community: https://www.facebook.com/groups/doubledutyagent If you found value in this episode, leave a 5-star review to help more Double Duty Agents find the podcast and build businesses that fit their lives. Send us Fan Mail

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