
The Employment Law Pod
AI and workplace grievances: The challenges for HR
In this episode, Helen Goss and Rachael McAnulty discuss the increasing use of AI to prepare workplace grievances and the challenges this can create for HR teams. They cover: AI-generated grievances The problems with lengthy, repetitive grievances containing irrelevant or inaccurate legal references, and how HR teams can identify the real issues. Early resolution Why addressing workplace conflict early and encouraging open communication can help prevent issues from escalating into formal grievances. Practical steps for HR How grievance policies and manager training can help employees raise concerns clearly and support HR teams in dealing with AI-generated complaints. SOSR and relationship breakdown When some other substantial reason may potentially apply where working relationships have broken down, and why this should be treated as a high-risk option. Confidentiality and privilege The potential risks of employees or employers entering confidential information into open-source AI tools, including implications for legal privilege. Episode Links Visit our website Contact us Our Employment services Our HR training

