The Extraction

🎙️ The Extraction is the podcast where dental practice performance gets pulled into focus. Hosted by Kyle Bergman and Colin Ambler of TeamCare, each episode drills into the operational metrics, leadership challenges, and growth opportunities that matter most in dental practice management.Whether you're a dentist, office manager, or DSO leader, this episode is your call to action: understand your numbers, drive accountability, and use the right tools to grow smarter.📈 Retain more. Grow better. Extract the insights that move your practice forward.

The Extraction is a business podcast hosted by TeamCare, with 37 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

TeamCare hosts The Extraction, a business show with 37 episodes published.

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  Episode #38

  The Extraction Ep 38: Improve Dental Lead Conversion With AI and Team Training

  Aug 4, 202631 minS1

  Generating leads is only the first step. The real growth opportunity begins with how fast and effectively your team follows up. Hosts Kyle and Colin Ambler speak with Adam Steere, co-founder of GrowDental.ai, and Jon Bacon, who joined the company with experience in marketing, technology, and oral surgery practice growth. They explain why practices often blame marketing when the breakdown is actually lead conversion. The conversation covers speed to lead, channel performance, call length, appointment attendance, and the shift from the old seven-touch rule to 17 to 20 interactions. Adam and Jon also share how AI phone agents can support inbound and outbound calls, scheduling, referrals, front desk overflow, and long-term lead recovery. Plus, they introduce SETMO, a role-play and coaching tool that uses realistic scenarios, scoring, feedback, and incentives to help dental teams improve before speaking with live patients. The GrowDental.ai integration with TeamCare is live. growdental.ai www.teamcaredental.com

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  Episode #37

  The Extraction Ep 37: Boost Case Acceptance With Dental AI Scribes and Handoffs

  Jul 7, 202624 minS1

  Too much treatment gets lost between diagnosis, patient understanding, and action. In this episode, Kyle and TeamCare co-founder and CEO Colin talk with Danny Bessonov, co-founder of Avora, about how AI can support dental teams without replacing the human side of care. Danny shares how his work on Whisper Flow led him into dentistry, why he spent months shadowing inside a practice, and what he learned about the hidden cost of documentation. The conversation breaks down Avora’s AI scribe, perio charting support, patient education tools, and digital handoffs. Danny explains how practices save about 1 to 1.5 hours per provider per day, how Avora has grown to nearly 500 practices, and why a hygienist tee-up before the doctor exam can add almost $500 more production per exam. The team also covers AI trust, recording consent, and the upcoming TeamCare and Avora integration. getavora.ai teamcaredental.com

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  Episode #36

  The Extraction Ep 36: Build Dental Enterprise Value With Strong Operations Teams

  Jun 30, 202630 minS1

  Jordan Blackmon from Tower Leadership joins The Extraction to break down what really builds enterprise value in a dental practice. Too many owners chase more locations, more doctors, and more operatories before the fundamentals are strong. Jordan explains why profitable growth starts with clear processes, accurate KPIs, strong leadership, and the right people in the right roles. He also shares why many practices hit a ceiling when the owner stays trapped as clinician, CEO, marketing director, HR lead, and recruiter. In this episode, Kyle, Colin, and Jordan discuss when to hire an operations leader, why “always be hiring” prevents panic decisions, and how advisors can help owners interpret the numbers behind collections, hygiene, call conversion, and broken appointments. If you want to scale without creating more chaos, this episode gives you a smarter way to think about growth, wealth, and value. www.towerleadership.com www.teamcaredental.com

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  Episode #35

  The Extraction Ep 35: Fill Prime Time Hygiene for More Production

  Jun 23, 202632 minS1

  Matt Pryor, Senior Practice Growth Analyst at Chrisad, joins TeamCare CEO Colin Ambler and co host Kyle Bergman to unpack the systems behind predictable dental practice growth. Matt shares why advertising alone does not solve growth, and why patient experience, phone skills, hygiene access, wait times, bathrooms, and staffing all shape whether marketing works. He explains the “recipe for success” that helped Noble Dentistry grow from a scratch practice, including same day availability, prime time hygiene, and staff incentives. The episode also covers why practices should stop building schedules around employee preferences and start matching patient demand. Matt shares practical examples, including $300 and $500 incentives that filled difficult schedules, and why practices booking new patients weeks out create their own glass ceiling. TeamCare comes up throughout as the analytics and incentive automation layer built from these growth lessons. https://chrisad.com/ www.teamcaredental.com

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  Episode #34

  The Extraction Ep 34: Turn Dental Data Into KPIs That Drive Practice Growth

  Jun 17, 202622 minS1

  Better dental data can change how practices grow, measure performance, and choose technology. In this episode, Kyle Bergman and TeamCare co-founder and CEO Colin Ambler talk with Jake Larsen, co-founder at Kala, about the data layer behind modern dental operations. Jake shares his path from the early days of Weave, where he spent 10 years in sales, go to market, partnerships, and strategy, to building Kala with ex-Weave teammates. The conversation breaks down why PMS access matters, how Kala Unify supports startups through one API, why Sync helps DSOs centralize data, and how Flow connects marketing leads to revenue in the PMS. Jake also explains why growing practices should watch hygiene as a leading indicator, including the idea of True Hygiene Value and the 3 to 6 month impact when hygiene weakens. https://getkolla.com/ www.teamcaredental.com

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