The Full Desk Experience

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry. Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less. With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

The Full Desk Experience is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Full Desk Experience, a business show with 0 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  The Full Desk Experience

  FDE+ | The Uncopyable Recruiter: Building Authority in the Age of AI with Donnie Gupton, Founder - Ora Marketing

  Aug 20, 202656 min

  What happens when better technology is no longer a competitive advantage? Host Kortney Harmon is joined by Donnie Gupton, Founder of Ora Marketing and creator of the Uncopyable Recruiter Method, to examine why trust—not tools, speed, or access—is becoming the real differentiator for recruiting firms. Donnie breaks down how AI and automation are creating greater parity between agencies and internal talent teams—and why the bigger challenge for recruiters isn’t competition, but comparability. He shares a four-part framework for becoming the standard in your niche through clear positioning, an intentional market ecosystem, authority-building content, and consistent follow-up. Key Takeaways • Why trust becomes the differentiator when technology is table stakes • How clear positioning helps recruiters escape the comparability trap • Why the 97% of buyers not hiring today deserve your attention • How content and consistent follow-up turn authority into demand Discover how to build the trust and authority that make your firm the first call when hiring needs arise. ________________ Follow Donnie Gupton on LinkedIn: LinkedIn | Donnie Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience

  ListenShow Notes
• 

  The Full Desk Experience

  FDE+ | From Promise to Proof: Moving Beyond Resumes in the Age of AI with Maya Huber, PhD - Co-founder, Tatio

  Aug 13, 202645 min

  AI is changing hiring from both sides of the desk—companies are creating stronger job descriptions while candidates are creating stronger resumes, leaving recruiters with a growing blind spot between what looks good on paper and what actually predicts performance. In this FDE+ conversation, host Kortney Harmon is joined by Dr. Maya Huber, CEO and co-founder of Tatio, to explore why traditional, keyword-based hiring processes are becoming less reliable in an AI-driven market. Maya makes the case for shifting from promise to proof by measuring actual skills, competencies, and job-specific performance. She explores how staffing and recruiting teams can define what “good” looks like, standardize qualification across recruiters, and gather more meaningful evidence through structured questions, work samples, and virtual job simulations. The goal isn’t simply greater speed or efficiency—it’s greater certainty, transparency, and trust for clients and candidates alike. Explore how performance-based hiring can help recruiters make smarter talent decisions, strengthen client relationships, and become the performance authority their market trusts. ________________ Follow Maya Huber on LinkedIn: LinkedIn | Maya Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience

  ListenShow Notes
• 

  The Full Desk Experience

  FDE+ | Flipping the Script: Recruiting Strategies That Break the Rules with Tricia Tamkin and Jason Thibeault, Moore eSSentials

  Aug 6, 202648 min

  What if the recruiting advice you've always followed is costing you placements instead of creating them? Host Kortney Harmon shares a standout session from the FDE+ Virtual Conference featuring Tricia Tamkin and Jason Thibeault of Moore eSSentials, who challenge conventional recruiting wisdom with practical, psychology-driven strategies that strengthen client and candidate relationships. From business development conversations to candidate negotiations, Tricia and Jason reveal why the most effective recruiters often do the opposite of what everyone else is taught. They explore how to build trust through honesty, rethink exclusivity and guarantees, navigate HR partnerships more effectively, and handle objections, counteroffers, and difficult conversations with confidence. Every strategy is designed to move beyond scripted recruiting and create authentic conversations that lead to stronger long-term results. Key Takeaways • Use pattern-interrupts to earn attention and build credibility • Build trust by leading with transparency instead of outdated recruiting tactics • Turn difficult business development conversations into opportunities for deeper engagement • Reframe guarantees, exclusivity, and counteroffers as competitive advantages • Apply psychology and authenticity to create stronger client and candidate relationships Learn how the best recruiters replace outdated scripts with conversations that build trust, strengthen relationships, and drive consistent revenue. ________________ Follow Tricia and Jason on LinkedIn: LinkedIn | Tricia , LinkedIn | Jason Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience

  ListenShow Notes
• 

  The Full Desk Experience

  FDE+ | Beyond the Placement: Building Client Loyalty That Lasts with Kim Henderson, Founder - Cobalt Compass Solutions

  Jul 30, 202657 min

  What does it take to turn clients into long-term partners—not just repeat customers? Kortney Harmon sits down with Kim Henderson where she explores practical strategies for strengthening client retention, building loyalty, and creating lasting value throughout the staffing relationship. This conversation outlines a proven framework for proactively managing client relationships—from choosing the right clients and creating a consistent onboarding experience to gathering meaningful feedback and demonstrating measurable business results. It also examines why specialization, regular communication, and continuous improvement help recruiters become indispensable partners, even in challenging markets. Discover how the most successful recruiters build client relationships that drive loyalty, trust, and sustainable business growth. ________________ Follow Kim Henderson on LinkedIn: LinkedIn | Kim Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience

  ListenShow Notes
• 

  The Full Desk Experience

  FDE+ | Turn Routine Recruiter Calls into a Revenue Engine with Jamie Lupo, Founder - Lupo Advisory LLC

  Jul 23, 202642 min

  Recruiters often think they need more cold calls to grow their desk—but Jamie Lupo argues they're overlooking the biggest revenue opportunities already built into their workflow. In this FDE+ episode, Kortney Harmon sits down with Jamie Lupo, Founder of Lupo Advisory, to explore how reference checks and quality control calls can uncover hidden job orders, strengthen client relationships, and generate new business without adding extra activities to your day. Jamie shares practical word tracks, proven frameworks, and simple strategies recruiters can implement immediately to increase fill ratios and grow revenue naturally. Discover how to turn everyday recruiter conversations into long-term business growth. ________________ Follow Jamie Lupo on LinkedIn: LinkedIn | Jamie Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience

  ListenShow Notes

Recent guests on The Full Desk Experience. Study who booked and why before you pitch.

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.