
Episode #33
Navigating Client Loss: The Value of Healthcare Consulting vs. Brand Name Brokers
<p>In this episode, Emma and David dive into the gut punch of losing a long-time client right before Thanksgiving. After saving them a jaw-dropping $85 million, the client still jumped ship, swayed by a new exec chasing the clout of a big-name broker. The conversation cuts into the disconnect between what employers think their employees want and what they actually need in healthcare.<br /><br /> </p><p>Emma and David don’t hold back their frustration with the industry’s obsession with flashy brands and so-called "free" services—distractions that mask skyrocketing costs and subpar care. Now stepping into a consult...

