Episode #186
From Bartender to Private Club GM | Giuseppe Castiello at The Moore Miami
What does it take to go from working in Italian fruit markets to leading a private members club in Miami? Giuseppe Castiello, general manager of the Member Social Club at The Moore, joins Steve Turk on The Hospitality Mentor to share his journey through hotel room service, bartending, restaurant management and private club leadership. Giuseppe shares the early lessons that shaped his approach to guest service, what starting over taught him, and how he adapted by launching a food truck during the pandemic. We also discuss leading by example, building relationships that open doors, and making guests feel recognized. Whether you work in hotels, restaurants or private clubs, this conversation offers practical lessons for building your hospitality career. CHAPTERS 00:00 Meet Giuseppe Castiello 00:51 Lessons from Italian fruit markets 05:52 First steps into hospitality 09:04 Miami and the tipping lightbulb moment 12:56 Starting again in room service 19:30 Building a career in restaurant leadership 25:23 The COVID food-truck pivot 28:23 Growing with Pummarola and Motek 35:55 The relationships that opened the next door 41:13 Becoming GM at The Moore 46:12 Hospitality is human connection PRESENTED BY LODGIFY Thank you to Lodgify for supporting The Hospitality Mentor. Learn more about Lodgify EXPLORE THE MOORE Visit The Moore Subscribe to The Hospitality Mentor for more conversations with the people building careers and businesses in hospitality. What moment helped move your hospitality career forward? Share your story in the comments.
