
Episode #1
The Biggest Threat to Hospitality Right Now (It’s Not AI)
<p>Hospitality is under pressure like never before.</p><p>Rising costs. Shrinking margins. Increasing uncertainty.<br>And at the same time, a wave of AI and technological change reshaping how the industry operates.</p><p>In this episode, Adam is joined by Robert Richardson, Chief Executive of the Institute of Hospitality, to unpack what’s really happening behind the scenes — and what it means for the future of hospitality.</p><p>Together, they explore:</p>The growing gap between operating costs and what guests are willing to payWhy hospitality is still misunderstood (and undervalued) by governmentThe case for recognising hosp...





