
The Modern People Leader: Forward-Thinking HR
The 3 archetypes of the future people team & Jessica Zwaan's first 4 Months in New Role
Jessica Zwaan joined us on The Modern People Leader. We talked about her first four months at Leapsome, why HR needs to operate more like a product team, and how AI agents, forward-deployed engineers, and flexible HR systems could reshape the future of people operations. ---- Sponsor Links: Learn more about SixFifty MPL Links: Go sign up for MPL Build . ---- (11:40) Jessie’s 12-Week Sprint and the “How We HR” Document (13:10) Why The Purpose of Work Changed What Jessie Wanted Next (14:10) Why People Ops Will Change the Most Through AI (15:30) The Three Future Archetypes of People Teams (17:35) Starting With Retros, Problem Statements and Roadmaps (18:15) Launching Transparent Compensation and Leveling (19:10) Building a Dynamic Promotion and Merit Increase Coach (19:30) Why Leapsome Added a Forward-Deployed Engineer to the People Team (20:15) What to Look for in a Forward-Deployed Engineer for HR (22:30) What Surprised Jessie After Joining Leapsome (23:20) Why Founder Fit Matters So Much for People Leaders (31:20) Speed, Urgency and Knowing When to Pull Back (32:25) Why Traditional 30, 60, 90 Day Plans Are Dead (35:10) Bringing Practitioner Credibility Into Product Strategy (37:35) Building HR Agents People Can Trust (39:20) AI-Powered Calibration Pre-Reads and Better Manager Conversations (40:35) The Idea of a Plastic HRIS (41:10) What HR Should and Should Not Vibe Code (42:00) Why HR Deserves Commercial-Grade Tools and Better ROI ---- Subscribe to our weekly newsletter to get episode recaps Follow The Modern People Leader on LinkedIn Follow Daniel Huerta on LinkedIn Follow Stephen Huerta on LinkedIn ---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.



