
Episode #6
The Metrics Behind the Mission with Pam Piligian of Navy Federal Credit Union
<p>We’re joined by Pam Piligian, CMO of Navy Federal Credit Union, to talk about what it really takes to build a mission-driven brand. Pam shares how a clear mission empowers her team to act in the member's best interest without needing a massive employee handbook.</p><p><br></p><p>We also dive into the modern revenue playbook to see how marketing seamlessly blends physical and digital channels. Pam explains how her team balances highly targeted personalization with broad performance marketing to reach their community. It is a great look at using data and smart analytics to proactively su...






