
Episode #8
Discounts Aren’t Loyalty: Why Emotional Connection Wins with Mike Brinn, TLC Worldwide
TLC Worldwide Global Loyalty Director Mike Brinn joins Host Lindsey Buxman in London on The Phygital Marketing Podcast to talk why discounts aren’t loyalty, and why emotional connection wins. You’ll hear: → How loyalty has evolved beyond transactions → How to make every customer feel known → The missing human connection in retail → How to make a genuine impact with your loyalty program → How to differentiate your brand, regardless of the markets you’re in 🔗 Connect with Mike Brinn & TLC Worldwide: https://www.tlc-worldwide.com/ https://www.linkedin.com/company/tlc-worldwide/ https://www.linkedin.com/in/mike-brinn-96890514/ 🔗 Connect with Lindsey Buxman & Sotto: https://www.withsotto.com/ https://www.linkedin.com/company/withsotto/ https://www.linkedin.com/in/lindseybuxman/

