The Relational Approach: In Seniors' Care

Let’s face it – Senior's Care is a complex business that provides a much-needed service to residents and families during a tough chapter in their lives. The beginning of this key relationship can be filled with anxiety, stress and worry and yet, there is a better way to bring residents, families and staff together.Staff and leadership of Senior Care Facilities need an incredible amount of support when it comes to managing residents/seniors and their family relationships. This podcast will provide a framework and open up discussions around The Relational Approach™.The Relational Approach™ System is a practical and easy-to-use framework for leaders and staff in Senior Care Homes to build stronger connections with families. It’s based on three guiding principles that focus on trust, respect, and working together as partners in care. The system also helps raise awareness of six common relational roadblocks that can cause tension. Once these roadblocks are identified, simple strategies

The Relational Approach: In Seniors' Care is a society podcast hosted by Deborah Bakti, with 24 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Deborah Bakti hosts The Relational Approach: In Seniors' Care, a society show with 24 episodes published.

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  Episode #10

  What Fuels Creative Teams: A Relational Approach with Amy Climer

  Jul 8, 202531 minS0

  <p><br>What if creativity isn’t something a few people are born with but a skill that every team can learn and apply?</p><p><br>In today's episode, Dr. Amy Climer invites us to rethink what it means to be creative, and how structured curiosity can transform how care teams collaborate, problem solve, and engage with their work. Drawing from her book, Deliberate Creative Teams: How to Lead for Innovative Results, Amy shares practical ways leaders and staff can spark innovation without adding more to their plates.</p><p><br>Through thoughtful stories and accessible frameworks, Amy shows ho...

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  Episode #9

  What If a 15-Second Story Could Change Everything? A Relational Approach with Marsha Shandur

  Jun 24, 202531 minS0

  <p><br></p><p>What if connection was as simple as sharing a 15-second story?<br>In this episode of The Relational Approach Podcast, Marsha Shandur guides us into the world of storytelling, not just as entertainment, but as a powerful relational tool for care teams. With warmth and wisdom, she unpacks how small, emotionally-rich stories can help build trust, foster empathy, and create meaningful connections with families in senior care.</p><p>Marsha shows us that storytelling isn’t just a skill, it’s a bridge. A 15-second story can ease anxiety, humanize care, and help family members feel seen...

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  Episode #8

  High Performance Starts with Presence: A Relational Conversation with Dr. Liane Davey

  Jun 10, 202533 minS0

  <p>What if high performance in seniors’ care starts not with doing more but with showing up differently?</p><p>In this episode of The Relational Approach Podcast, Dr. Liane Davey introduces us to the concept of thought load: the mental and emotional weight we carry on top of our day-to-day tasks.</p><p>You’ll hear:</p>Why your stress might have more to do with focus than workloadHow to protect your energy without stepping away from your purposeThe surprising difference between emotions and the stories we tell about themWhy small moments of awareness create big impact<p>This is a...

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  Episode #7

  From Fatigue to Connection: A Relational Approach with Denise Brown

  May 27, 202532 minS0

  <p>What if supporting caregivers wasn’t about having all the answers… but simply making space to listen?</p><p>In today's episode, Denise Brown shares a powerful reminder: presence isn’t a soft skill, it’s the foundation for trust, healing, and connection.</p><p>You’ll hear:</p>Why “compassion fatigue” is often something deeperHow a simple phrase like “We know this is a hard day” can shift everythingWhy listening without fixing can be the most supportive thing you doHow presence and problem-solving actually go hand in hand<p>It’s a beautiful, grounding conversation that will leave you thinking differe...

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  Episode #6

  Building Trust Through Family Councils: A Relational Conversation with Lisa Dawson

  May 13, 202526 minS0

  <p>What if family councils could become a bridge instead of a battleground?</p><p>In this episode of The Relational Approach Podcast, Lisa Dawson shares what it really takes to build trust between care teams and families and how to move from frustration to collaboration.</p><p>You’ll hear:</p>How trust, not tension, sets the tone for everything elseWhy curiosity opens more doors than complaintsWhat it looks like to reset when a relationship has gone off trackHow to keep residents at the center of every conversation<p>Whether you’re part of a care team or a fami...

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