
The Social Dialogue
How to Lead Like a Coach, with guest Suzanne Sitrin
This week's Great Big Client Conversation features Suzanne Sitrin, founder of Blue Birch Consulting and a leadership coach for more than 30 years. Suzanne has been a Big Voice Social client for a few years, and this conversation is packed with the same coaching wisdom she gives her own clients. Shane and Suzanne dig into what actually separates good leaders from bad ones: setting clear expectations up front, running real one-to-ones instead of annual-review ambushes, and building the emotional intelligence that research shows matters more than IQ for leadership success. Suzanne breaks down her "ask and listen" philosophy, why "busy is not a metric," and how companies set new leaders up to fail by promoting great individual contributors without ever teaching them how to lead people. They also talk through the real gaps between Gen Z employees and the leaders managing them, and what both sides can do to close them. Whether you're a first-time manager or you've been leading teams for decades, this one is full of practical, no-fluff advice you can use immediately. Guest: Suzanne Sitrin, Blue Birch Consulting (bluebirchconsulting.com) Topics: leadership development, one-to-ones vs. annual reviews, emotional intelligence, onboarding, Gen Z in the workplace, building a thought leadership brand Need help with your company's social media? Reach out at bigvoicesocial.com.

