
Episode #533
Scaling and Growth Part 2: Hiring vs. Optimizing
<p >In the second episode of my Scaling Smart mini-series, I dig into the tactical question every practice owner faces once they decide to grow: should you hire, or should you optimize the team and systems you already have? Drawing on my own experience—from my very first psychometrist hire 15+ years ago to the painful lessons of building a 45-person team—I break down the conditions that make hiring smart, the efficiencies that can buy you time without adding staff, and the middle path of cross-training and flexible roles. If you've ever felt stuck between "we need more people" and "we s...






