
Thriving in Intersectionality
EP 145: The People Who Change Our Path with Dr. Desiree Williams
Sometimes the person who changes the direction of your life enters it when neither of you knows what that moment will become. Before Dr. Desiree Williams built a 20+ year career in healthcare leadership, she was a teenage mother and later a motel general manager. One day, a woman staying there with her young son told Desiree she couldn't afford to remain until her next paycheck. Desiree found a way to give her time to get back on her feet. Weeks later, that same woman returned with an unexpected offer: the healthcare organization where she worked was hiring, and she would teach Desiree what she needed to know. She did. She taught Desiree the basics of healthcare, helped prepare her résumé, and coached her for the interview. Desiree got the job—and began a healthcare career that would eventually take her from frontline roles to operational leadership, teaching and earning her doctorate. Pasted text But the people who change our paths aren't always the ones ahead of us. Sometimes they're watching from behind. Years later, when Desiree's oldest daughter was preparing to graduate from high school and questioned whether she needed college because her mother had succeeded without graduating, Desiree realized what her daughter was learning from her example. So she went back to school with one goal: graduate before her daughter did. She did—and kept going. Today, Dr. Desiree Williams holds a Doctor of Healthcare Administration, leads Access Center Operations at UChicago Medicine, and teaches as an adjunct professor. In this episode of Thriving in Intersectionality , Dr. Lola Adeyemo and Dr. Desiree Williams explore how our lives and leadership are shaped by the people we encounter—and how the way we show up can quietly shape someone else's path too. In this episode, you'll learn: How becoming a mother as a teenager shaped Desiree's belief that leadership cannot be centered only on ourselves. Why her experience in frontline healthcare roles still influences the way she makes decisions as a senior leader. How one act of kindness at a motel unexpectedly opened the door to her healthcare career. Why her daughter's college decision prompted Desiree to return to school herself. What Desiree means when she says, “People don't follow plans. They follow people.” Why employees need more than a leader's strategy—they need context, communication, and connection. How seemingly clear leadership messages can be interpreted very differently by the people receiving them. Why the people closest to the work need a voice in decisions affecting the work. How Desiree thinks about the relationship between connection, culture, and performance. Why your current circumstances don't have to determine where your story ends. A takeaway to carry with you Desiree became a teenage mother at 16 and remembers people around her saying: “She was so smart. Now look at her.” She could have allowed that moment to define what was possible next. Instead, she offers this reminder: “Don't confuse your starting point with your destination.” Your future, she says, is shaped by the decisions you continue to make—not only by the circumstances you find yourself in today. And perhaps that's part of what makes this conversation about more than Desiree's career. A woman Desiree helped eventually helped her enter healthcare. Her daughter influenced her decision to return to school. The university that poured into her became a place where she could later teach and pour into others. Employees she has led have asked to follow her when she moved to another organization. The influence keeps moving in both directions. We are shaped by people—and, often without realizing it, we are shaping people too. About Dr. Desiree Williams Dr. Desiree J. Williams is a healthcare leader, adjunct professor, published author, and leadership speaker with more than 20 years of experience across healthcare operations, patient access, organizational culture, and employee engagement. She currently serves as Director of Access Center Operations at UChicago Medicine, where she leads enterprise access initiatives and a team of 79 professionals. She is also an adjunct professor at Governors State University, teaching Lean Six Sigma Green Belt coursework for healthcare professionals. Dr. Williams holds a Doctor of Healthcare Administration and is the author of The Healthcare Manager's Practical Guide: 10 Proven Strategies to Increase Patient Satisfaction Scores . Connect with Dr. Desiree Williams: Website: www.DrDesireeSpeaks.com LinkedIn: Dr. Desiree J. Williams TikTok: @Dr.Desiree.Leads Dr. Desiree also offers a free Leadership Translated resource exploring how what leaders say can differ from what employees hear, with practical examples related to communication, culture, and psychological safety. Pasted text And, of course, the meal... For this Chicago leader, it had to be pizza . Deep dish or thin crust, Desiree sees a connection to teams: every ingredient brings something different, but each contributes to what the whole becomes. Different strengths. Different contributions. One very good pizza. Send us Fan Mail Support the show Thank you for listening to Thriving in Intersectionality with Dr. Lola Adeyemo. This podcast explores how identity, lived experience, and leadership intersect in today's workplace and beyond. Through conversations with leaders, founders, educators, entrepreneurs, and changemakers, we uncover stories and insights that help people thrive across the many intersections of their lives. Have a thought about this episode? Send a Fan Mail message directly through Buzzsprout . I'd love to hear what resonated with you. ❤️ If you find value in these conversations, consider becoming a supporter of the show. Your support helps us continue amplifying diverse voices, meaningful stories, and leadership insights from across industries and experiences. ⭐ Follow, share, rate, and review the podcast to help others discover these conversations. Continue the conversation - read the companion reflections on Substack Immigrants and first-generation professionals can join our free community at: www.immigrantsincorporate.org Connect with Host Dr. Lola Adeyemo on LinkedIn. Keep thriving in your intersections. Your story matters.

