Episode #23
Episode 23: Perspective is Everything with Austin Brown
Healthcare organizations are leaving money on the table, and most of them do not even realize where it is hiding. Austin Brown of Air Group reveals how health centers, FQHCs, and other providers can uncover real savings on everything from medical supplies and tech stacks to janitorial, payroll, and waste services without creating more work for already overloaded teams.Justin Bellante sits down with Austin to break down the behind-the-scenes process Air Group uses to find savings that can be reinvested into staffing, exam rooms, staff bonuses, and community care. Austin explains why expense reduction is not just about chasing the lowest price, but about adding time, visibility, and strategic leverage to vendors across a complex healthcare landscape.You'll discover: Why revenue cycle pressure is making expense control more urgent than ever for FQHCs How Air Group's SpendView platform surfaces hidden opportunity across purchasing data and vendor portfolios Where healthcare organizations are most likely overpaying, from GPO-covered categories to tech, insurance, and waste How to identify quick wins without disrupting critical relationships or operations Why some of the biggest savings are found in places leaders rarely look first Austin also shares what makes healthcare different from private sector buying, how his team works with stakeholders across departments, and why the goal is not to beat up vendors, but to protect margins while preserving trust. He and Justin also talk about the impact of savings in under-resourced communities, from upgraded exam rooms to meaningful staff support.If you lead a healthcare organization, support one, or simply want a smarter way to think about operational efficiency, this conversation is packed with practical insight, real-world examples, and a reminder that even a few percentage points can change care on the ground.
