Unlocked Podcast

Three business owners, spanning North Carolina, Minnesota, and Alberta, Canada, have joined forces to create Unlocked Podcast. Their mission? To share their insights on building enduring businesses that thrive for generations to come.

Unlocked Podcast is a business podcast hosted by Unknown Host, with 92 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Unlocked Podcast, a business show with 92 episodes published.

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  Unlocked Podcast

  Lessons from Cost-Obsessed Founders (Episode 92)

  Aug 20, 20261h 2m

  Are you so hyper-focused on driving top-line revenue that you are completely blind to the silent margin leaks bleeding your business dry? In Episode 92 , Chad ( Loc-Doc Security ), Tony ( Assured Security ), and Lars ( Calgary Lock & Safe ) dive into the operational habits of history's most cost-obsessed founders. Chad reflects on his own executive mindset pivot—moving from trying to "outrun costs" with top-line sales to embracing the classic Glen Younger quote: "Revenue is for vanity, profit is for sanity." The hosts explore real-world examples of extreme cost discipline, from John D. Rockefeller saving thousands by eliminating a single drop of solder on kerosene cans to modern shop optimizations. Lars reveals how catching 8-cent color printing defaults and auditing fuel cards saved his business thousands, while Tony outlines how dividing department budgets keeps direct labor costs from spiraling out of control. Plus, Chad breaks down how switching to bulk serialized key blanks and line-item costing boosted their product margins by 15 points.

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  Unlocked Podcast

  How to Build a Door Service Plan (Mechanical RMR for Locksmiths) (Episode 91)

  Aug 14, 20261h 11m

  Can traditional locksmiths borrow recurring revenue playbooks from the alarm and software industries? In Episode 91 , Tony ( Assured Security ), Chad ( Loc-Doc Security ), and Lars ( Calgary Lock & Safe ) dive into an in-depth workshop on building, pricing, and scaling Door Service Plans and mechanical RMR (Recurring Monthly Revenue). Recording after returning from their trip to Colorado, the hosts pull apart the operational shift required to move commercial clients from transactional "break-fix" requests to predictable operational maintenance contracts. Chad details Loc-Doc Security’s turnkey hardware program—explaining why they calculate maintenance rates using square footage data via Google Maps rather than spending weeks counting individual doors. Lars introduces the psychological "availability heuristic" trap that stops operators from launching RMR programs due to fear of catastrophic losses. Plus, the trio debates whether "club membership" models work for residential clients and explores why recurring revenue dramatically increases company valuation.

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  Unlocked Podcast

  Deconstructing Over-Complicated Workflows (The Lost Musk Episode)(Episode 89)

  Aug 6, 20261h 10m

  Have you ever audited your operations and realized your team is spending hundreds of hours optimizing processes that shouldn't even exist in the first place? In Episode 89 , Chad ( Loc-Doc Security ) sits down for a solo deep dive to unearth the long-rumored "Lost Musk Episode"—revisiting first-principles thinking, questioning over-complicated workflows, and eliminating administrative friction across trade operations. Chad breaks down how Loc-Doc Security applies Elon Musk's core problem-solving framework to streamline daily operations. He shares the real story behind why they completely eliminated hourly labor billing in favor of standardized, real-time flat-rate pricing, why cutting residential service calls saved hundreds of commercial technician hours, and how a radical decision to buy out and absorb the cost of a complex, low-margin high-security keyway permanently boosted technical efficiency. Plus, Chad reflects on the painful lessons learned from early corporate acquisitions and outlines why fixing a broken sales follow-up process is the single fastest lever for increasing bottom-line profitability.

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  Unlocked Podcast

  The Wooden Playbook: Standardizing the Small Things and Eliminating Superstar Culture (Episode 88)

  Jul 30, 20261h 16m

  Can the fundamental principles of a legendary college basketball coach transform a modern physical security enterprise? In Episode 88 , Chad ( Loc-Doc Security ), Tony ( Assured Security ), and Lars ( Calgary Lock & Safe ) dive deep into the practical business applications of Wooden: A Lifetime of Observations and Reflections On and Off the Court by legendary UCLA coach John Wooden. Recording after an operational deep dive into leadership methodologies, the hosts explore how Wooden’s focus on process over outcome directly applies to managing service technicians, dispatchers, and sales teams. Chad breaks down why Loc-Doc Security enforces strict standardization across uniforms, van shelving layouts, and tool brands to eliminate daily friction and elevate client perception. Lars shares his "SOS" (Standardization of Stuff) initiative, detailing why every technician must use identical tool suites and software shortcuts to prevent massive administrative backlogs. Finally, the trio addresses Wooden's "anti-superstar" philosophy, debating whether individual sales commissions alienate team culture, and how leaders secretly undermine their own processes by cutting queues for friends. Plus, the guys give a real-time update on the growing applicant roster for the upcoming Unlocked Invitational .

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  Unlocked Podcast

  We Didn't AI This Episode: Practical LLMs, Workflow Hacking, and Data Clutter (Episode 87)

  Jul 23, 20261h 17m

  Are you actively leveraging artificial intelligence to eliminate front-office friction, or are you still standing on the sidelines overwhelmed by the hype? In Episode 87 , Chad ( Loc-Doc Security ), Tony ( Assured Security ), and Lars ( Calgary Lock & Safe ) bypass theoretical tech jargon to deliver a grounded, operational look at how commercial security operators are deploying Large Language Models (LLMs) inside their businesses right now. Recording while traveling internationally—with Chad dialed in from just outside the Tower of London after hitting his fourth major golf championship—the trio breaks down the distinct roles of Gemini, Claude, Claude Code, and Cursor within their companies. Chad explains how Loc-Doc Security uses Gemini inside Google Workspace for daily automation and transcribing, while utilizing Claude to completely rebuild employee hubs, dynamic scorecards, and cleanliness audits in a fraction of the traditional development time. The guys unpack actionable ways to begin "workflow hacking"—from analyzing complex accounting task overlaps to using simple, silent screen recordings to auto-generate standard operating procedures (SOPs). Plus, they address the dark side of rapid AI adoption: managing "data clutter," avoiding AI agreement bias, and navigating the long-term subscription economics of venture-backed software.

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