Where AI Works: Conversations at the Intersection of AI and Industry

In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top companies are using AI to upskill workforces, enhance customer experiences, boost productivity, and streamline operations. By addressing the challenges of technological disruption and innovation head-on, each episode provides both the big picture context and practical strategies leaders need to drive transformation responsibly and effectively.

Where AI Works: Conversations at the Intersection of AI and Industry is a technology podcast hosted by The Wharton School, with 27 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

The Wharton School hosts Where AI Works: Conversations at the Intersection of AI and Industry, a technology show with 27 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #5

  Host's Cut: Reflections on Season Five

  May 21, 202612 minS5

  <p>What happens when AI stops being a tool and starts reshaping how decisions get made? Who has the judgment and responsibility to double-check the work that AI is doing? And what actually separates companies that are scaling AI from those that are just experimenting?</p><p><br></p><p>On this special season five recap episode, host Matthew Bidwell looks back at his interviews with James Crowley, global products industry practices chair at Accenture, and Eric Bradlow, the vice dean of AI and analytics at Wharton; Donna Morris, the Chief People Officer at Walmart; Paul Stathacopoulos, Vice President of...

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  Episode #4

  Judgment is the New Bottleneck

  May 7, 202627 minS5

  <p>If AI removes traditional constraints on execution, what becomes the limiting factor? AI can now generate, summarize, and analyze, but it still can’t judge. And as many business leaders are learning, that can cause a new wrinkle in workflows.</p><p><br></p><p>On this episode of Where AI Works, host Matthew Bidwell is joined by Ritcha Ranjan, Senior Vice President of Product at Expedia Group, to explore what happens as AI takes on more and more tasks traditionally handled by humans, forcing employees to decide when it’s actually doing things well. After all, when AI can p...

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  Episode #3

  From PRDs to Prototypes: How AI Is Reinventing Product Development

  Apr 23, 202630 minS5

  <p>How is AI transforming product development inside large-scale organizations? What does it look like when teams move from Product Requirements Documents to rapid prototyping? And how are roles, workflows, and decision-making changing in our increasingly AI-first world?</p><p>On this episode of Where AI Works, host Matthew Bidwell sits down with Paul Stathacopoulos, Vice President of Product for Focus Categories and International Cross Border Trade at eBay, to find out how AI is reshaping the way products are built and delivered inside one of the world’s largest online marketplaces. Together, they explore how eBay is using AI ac...

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  Episode #2

  People-Led, Tech-Powered: Walmart’s AI Job Shift

  Apr 9, 202626 minS5

  <p>It’s a question that looms large for any business leader these days, but the stakes are even higher for those that manage massive workforces: as AI transforms the workplace, what happens to jobs and the people doing them? </p><p>On this episode of Where AI Works, host Matthew Bidwell speaks with Donna Morris, the Chief People Officer at Walmart, about what it means to introduce AI across one of the largest workforces on the planet; more than 2.1 million associates around the world. Morris explains the company’s “people-led, tech-powered” approach, where AI is used to augment employees rather th...

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  Episode #1

  How AI is Reshaping Skills, Hiring, and Education

  Mar 26, 202634 minS5

  <p>The way we think about jobs is changing. As artificial intelligence reshapes how work gets done, traditional roles and titles are giving way to something more fluid: a skills-based economy. But while organizations are moving quickly to redefine what they need, workers and educators are still catching up, creating a growing gap between the skills people claim to have and the capabilities employers truly value.</p><p><br></p><p>On this season premiere episode of Where AI Works, host Matthew Bidwell is joined by James Crowley, Global Products Industry Practices Chair at Accenture, and Eric Bradlow, Vice Dean o...

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