Women in Customer Success Podcast

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.

Women in Customer Success Podcast is a business podcast hosted by Marija Skobe-Pilley, with 158 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Marija Skobe-Pilley hosts Women in Customer Success Podcast, a business show with 158 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  Women in Customer Success Podcast

  [WiCS PowerUp Spotlight] The Customer Success Talent Playbook

  Mar 30, 202654 minS0

  <p>Text us your questions and thoughts!</p><p>March is a special time for celebrating women who lead. So what better time to spotlight six extraordinary women who not only lead in Customer Success, but also wrote a book on it! Literally.</p><p>Welcome to the WiCS PowerUp Spotlight featuring the co-authors of The Customer Success Talent Playbook, a first-of-its-kind guide to CS hiring, careers, and team building.</p><p>Meet the women behind it:</p><p>✨ Ejieme Eromosele, VP of Customer Growth Quiq</p><p>✨ Swati Garg, CEO Melo Associates</p><p>✨ Parul Bhandari, CEO CustomerXSuccess</p><p>✨ El...

  ListenShow Notes
• 

  Episode #150

  150 - Building Customer Success Skills That AI Can’t Replace

  Mar 11, 202641 minS5

  <p>Text us your questions and thoughts!</p><p>What if the fastest way to elevate your career is to get more human as you get more technical? </p><p>We sit down with Tamara Kempf, Regional Director, EMEA Customer Success at AppDynamics (a Cisco company), to unpack her career built on curiosity, grit, and the kind of EQ that technology can’t replace. </p><p>We trace her journey from science student to landing a first job at Bloomberg to now Cisco Customer Success leader, turning setbacks into growth, and using AI where it counts without losing the human edge...

  ListenShow Notes
• 

  Episode #149

  149 - It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up

  Feb 25, 202640 minS5

  <p>Text us your questions and thoughts!</p><p>What does the Renaissance have to do with customer success?<br/>More than you think.</p><p>Caroline Lambie, Manager of Customer Success EMEA at Contentful, joins us to connect Renaissance breakthroughs with today’s AI rush, showing how a creative mindset can humanise products, shape better journeys, and protect the soul of the work.</p><p>We explore how a creative mindset can humanise technology, from Renaissance perspective to AI, and trace Caroline’s winding path through web startups, the charity sector, and customer success leadership. Along the way, we conf...

  ListenShow Notes
• 

  Episode #148

  148 - AI And Empathy In Customer Success

  Feb 4, 202634 minS5

  <p>Text us your questions and thoughts!</p><p>What happens when you move your CS career from London to Dubai and rebuild your playbook from the ground up? </p><p>We talk about that with Jomilsa Sousa, Customer Success and Account Management consultant & coach, and the Founder of The Success Studio, where she helps Customer Success professionals and businesses unlock their full potential. Currently, she also serves as Account Manager at Cirium (and when this was recorded, she was CS Account Manager at LexisNexis Middle East)</p><p>In this episode, Jomilsa unpacks how digital transformation in the Middle E...

  ListenShow Notes
• 

  Women in Customer Success Podcast

  [WiCS PowerUp Masterclass S2:E4] The Future of CS: Biggest Takeaways from Pulse Europe

  Jan 21, 202637 minS0

  <p>Text us your questions and thoughts!</p><p>What's Next for Customer Success in 2026? That’s the question we’re answering today.</p><p>Welcome back to another PowerUp Masterclass in partnership with our friends at Gainsight where we’re going beyond the Pulse Europe conference recap and into what really matters: where Customer Success is heading in 2026.</p><p>Together with Tori Jeffcoat, Director of Product Marketing at Gainsight, we're unpacking  the biggest trends and ‘aha’ moments from Europe's leading CS event, and sharing our predictions for the year ahead.</p><p>You'll walk away knowing:</p>Why AI adoption...

  ListenShow Notes

Recent guests on Women in Customer Success Podcast. Study who booked and why before you pitch.

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.