
Episode #1
The Future of Customer Support Gets Visual – and Real
<p>In this discussion, host Rhys Fisher sits down with Zac Scalzi, Director of Sales at Cobrowse, and Ian Roberts, Director of Care Operations & Technologies at Quicken Inc. <br/><br/>Together, they explore how visual intelligence, AI augmentation, and agent-first design are redefining digital customer support. <br/><br/>If you're navigating AI adoption, struggling with fragmented customer journeys, or simply want real-world proof of what next-gen support can deliver, this conversation is absolutely worth your time. <br/><br/>What happens when a seven-year partnership between a fintech staple and a fast-scaling tech innovator collides with the rise of AI? <br/><br/>...

