Episode #110
The Office of Equals: Rethinking Global Teams for the AI Era
Most companies building a GCC in India begin with execution and earn product ownership later. At isolved, that order is reversed. On this episode of the Zinnov Podcast, host Ravi Darbha sat down with Pragya Gupta, Chief Operating Officer, isolved and Amy Mosher, Chief People Officer, isolved, the HCM company opening its first center outside the United States in Hyderabad in 2026. Their framing for that center is an office of equals. Every function is staffed to its fullest, full-stack development and product ownership included, and every team is measured on the same outcomes as its US counterpart. The conversation covers why isolved waited until 2026 rather than 2016, how a four-decade-old company is standing up an R&D-led center from day one, where AI agents already run inside R&D and support operations, and why Amy Mosher argues that retention was never really about compensation. On this Zinnov Podcast episode, isolved's Pragya Gupta and Amy Mosher describe building the company's first India GCC in Hyderabad as an office of equals: an R&D-led center with full-stack development and product ownership from day one, AI agents kept inside a human-in-the-loop workflow, and outcome metrics held consistent across the US and India. Amy Mosher makes the case that retention depends on a holistic employee experience rather than compensation. Tune in now.




