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information technology & services
Cemantica is a SaaS-based Customer Experience (CX) management software platform that offers comprehensive solutions from strategy to execution. It specializes in journey mapping, Voice of the Customer (VoC) integration, and AI-powered insights, helping organizations enhance customer interactions throughout the customer lifecycle. The platform is designed to provide businesses with a deeper understanding of customer needs, turning insights into profitable opportunities. Headquartered in Levallois-Perret, Île-de-France, Cemantica employs around 14 people and generated an annual revenue of $5.4 million in 2024. Its core offering includes a Customer Journey Management platform that supports various CX functions, such as customizable journey mapping, real-time VoC integration, and AI features like the assistant "Alex" for persona generation. The platform is modular, allowing businesses to start with journey mapping and scale up to full execution, making it particularly beneficial for organizations in the Financial Services sector.
Cemantica is a SaaS-based Customer Experience (CX) management software platform that offers comprehensive solutions from strategy to execution. It specializes in journey mapping, Voice of the Customer (VoC) integration, and AI-powered insights, helping organizations enhance customer interactions throughout the customer lifecycle. The platform is designed to provide businesses with a deeper understanding of customer needs, turning insights into profitable opportunities. Headquartered in Levallois-Perret, Île-de-France, Cemantica employs around 14 people and generated an annual revenue of $5.4 million in 2024. Its core offering includes a Customer Journey Management platform that supports various CX functions, such as customizable journey mapping, real-time VoC integration, and AI features like the assistant "Alex" for persona generation. The platform is modular, allowing businesses to start with journey mapping and scale up to full execution, making it particularly beneficial for organizations in the Financial Services sector.
Cemantica has been mentioned across 2 podcasts.
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Founder Solo gives you 50 AI pitches per month using the credit model (Standard pitches cost 1 credit, Enriched pitches cost 2). Founder Pro raises that to 200 credits per month and adds full Booking Probability access, unlimited Magic Match, Apollo enrichment credits, and data export capabilities. Both plans use the same credit system, so you can stretch your monthly budget further by using Standard-mode drafting.
Agency tiers have no base fee. You pay per managed client and per talent profile. Agency Standard is $199 per client per month; Agency Pro is $399 per client per month. Both add $39 per talent profile per month. Your own team's user seats are always free.
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Yes, at any time. Upgrades take effect immediately; downgrades apply at the end of the current billing period. Contact support if you need help migrating between plan families.
Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.
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That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.