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information technology & services
Smith.ai is a technology-enabled virtual receptionist and customer engagement service provider based in Los Altos, California. Founded in 2015, the company specializes in Business Process Outsourcing (BPO) for telecommunications and digital communications. With a fully remote team and approximately 148 employees, Smith.ai serves small to mid-size service-based businesses across the U.S. and Canada. The company offers a range of customer engagement solutions, including live voice services, digital communications through web chat and text messaging, AI-powered chat with human supervision, outbound services for lead qualification, and payment processing. Smith.ai emphasizes a hybrid approach, combining AI technology with human agents to enhance customer interactions. They cater to various industries, including law, home services, software, marketing, and finance, and have notable clients such as CallRail and NewWave Financial Services. Smith.ai aims to help business owners succeed by streamlining operations and allowing them to focus on their core work.
Smith.ai is a technology-enabled virtual receptionist and customer engagement service provider based in Los Altos, California. Founded in 2015, the company specializes in Business Process Outsourcing (BPO) for telecommunications and digital communications. With a fully remote team and approximately 148 employees, Smith.ai serves small to mid-size service-based businesses across the U.S. and Canada. The company offers a range of customer engagement solutions, including live voice services, digital communications through web chat and text messaging, AI-powered chat with human supervision, outbound services for lead qualification, and payment processing. Smith.ai emphasizes a hybrid approach, combining AI technology with human agents to enhance customer interactions. They cater to various industries, including law, home services, software, marketing, and finance, and have notable clients such as CallRail and NewWave Financial Services. Smith.ai aims to help business owners succeed by streamlining operations and allowing them to focus on their core work.











Smith.ai has been detected as a sponsor on 2 podcasts.
Smith.ai has been mentioned across 10 podcasts.
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FAQs
If you have a concern about deliverability, AI quality, data privacy, or whether this will actually work for your specific situation, it's probably answered below.
Founder Solo gives you 50 AI pitches per month using the credit model (Standard pitches cost 1 credit, Enriched pitches cost 2). Founder Pro raises that to 200 credits per month and adds full Booking Probability access, unlimited Magic Match, Apollo enrichment credits, and data export capabilities. Both plans use the same credit system, so you can stretch your monthly budget further by using Standard-mode drafting.
Agency tiers have no base fee. You pay per managed client and per talent profile. Agency Standard is $199 per client per month; Agency Pro is $399 per client per month. Both add $39 per talent profile per month. Your own team's user seats are always free.
A talent profile represents one person (founder, executive, or spokesperson) you are booking onto podcasts. It includes their bio, topics, headshots, and outreach history. Team plans include 5 profiles; agency plans are pay-as-you-go.
Yes, at any time. Upgrades take effect immediately; downgrades apply at the end of the current billing period. Contact support if you need help migrating between plan families.
Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.
You keep access until the end of your current billing period. No charges after that. Your data is retained for 30 days in case you reactivate.
Yes. Select Annual on the pricing toggle and the discounted price is applied automatically at checkout. The annual price shown is the full year cost.
That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.