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information technology & services
TeamSupport is a B2B customer support software company founded in 2008 and based in Dallas, Texas, with additional offices in Denver and Cape Town, South Africa. The company was created to address challenges in customer support, particularly issues related to disconnected systems and poor communication. TeamSupport offers a web-based platform that enhances collaboration in customer support operations. Key features include ticketing and live chat services, AI-powered tools for agent productivity, support process management with SLA tracking, and omnichannel messaging capabilities. The platform also integrates with Jira for improved workflow management and provides help desk software for managing support tickets and performance metrics. With a customer base of over 1,200 support leaders across various industries, including technology, manufacturing, logistics, healthcare, finance, insurance, and education, TeamSupport has received numerous awards and maintains a high customer satisfaction score. The company has around 92 employees and reported revenue of $19.3 million, fostering a remote-first work environment with flexible time off and health benefits.
TeamSupport is a B2B customer support software company founded in 2008 and based in Dallas, Texas, with additional offices in Denver and Cape Town, South Africa. The company was created to address challenges in customer support, particularly issues related to disconnected systems and poor communication. TeamSupport offers a web-based platform that enhances collaboration in customer support operations. Key features include ticketing and live chat services, AI-powered tools for agent productivity, support process management with SLA tracking, and omnichannel messaging capabilities. The platform also integrates with Jira for improved workflow management and provides help desk software for managing support tickets and performance metrics. With a customer base of over 1,200 support leaders across various industries, including technology, manufacturing, logistics, healthcare, finance, insurance, and education, TeamSupport has received numerous awards and maintains a high customer satisfaction score. The company has around 92 employees and reported revenue of $19.3 million, fostering a remote-first work environment with flexible time off and health benefits.
TeamSupport has been mentioned across 4 podcasts.
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Founder Solo gives you 50 AI pitches per month using the credit model (Standard pitches cost 1 credit, Enriched pitches cost 2). Founder Pro raises that to 200 credits per month and adds full Booking Probability access, unlimited Magic Match, Apollo enrichment credits, and data export capabilities. Both plans use the same credit system, so you can stretch your monthly budget further by using Standard-mode drafting.
Agency tiers have no base fee. You pay per managed client and per talent profile. Agency Standard is $199 per client per month; Agency Pro is $399 per client per month. Both add $39 per talent profile per month. Your own team's user seats are always free.
A talent profile represents one person (founder, executive, or spokesperson) you are booking onto podcasts. It includes their bio, topics, headshots, and outreach history. Team plans include 5 profiles; agency plans are pay-as-you-go.
Yes, at any time. Upgrades take effect immediately; downgrades apply at the end of the current billing period. Contact support if you need help migrating between plan families.
Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.
You keep access until the end of your current billing period. No charges after that. Your data is retained for 30 days in case you reactivate.
Yes. Select Annual on the pricing toggle and the discounted price is applied automatically at checkout. The annual price shown is the full year cost.
That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.
