Episode #38
From Grocery Bagger to Running an SE Team at Ramp
Curtis Breidenthal is Enterprise Solutions Manager at Ramp. He got there with a kinesiology degree, no coding background, and a resume that started with bagging groceries. Curtis takes us through the whole climb: chat support at Bill.com, a cross country bet on himself, and the months he spent training for a sales engineering job that had not opened yet. He gets into what he had to unlearn from customer support to be good at presales, why the best demo is often the one you never show, and the single word that cost him an extra follow up call with a buyer. We also dig into the AI slop problem in sales, what actually changes when you move from commercial to enterprise, and the one skill from his support days that he says separates good SEs from great ones. If you are trying to break into sales engineering, or you are an SE weighing the jump to enterprise or into management, this is the one to put on. Diary of a Sales Engineer is available on Spotify, YouTube, and Apple Podcasts. www.diaryofasalesengineer.com
