Let’s Laugh About It

The not-so-serious but informative business podcast. 😋 let’s laugh about it. powered by DTCx

Let’s Laugh About It is a business podcast hosted by Zoe Kahn, with 74 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Zoe Kahn hosts Let’s Laugh About It, a business show with 74 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Let’s Laugh About It

  The Customer Experience Behind Good Girl Snacks' Viral Alix Earle Moment | Shop w/ Me

  Jul 9, 202628 min

  What happens when a customer has a less-than-perfect experience... and it turns into one of the best marketing moments a brand could ask for? This week, we're breaking down the viral Good Girl Snacks x Alix Earle pickle jar moment and why the founders' response was such a customer experience win. We also take a "Shop With Me" approach, reviewing their website, signup flow, checkout experience, and a few opportunities to reduce friction along the customer journey. In this episode, we cover: • How brands can turn negative moments into positive marketing • Why responding quickly and authentically matters • Website and checkout CX tips • The role of email, SMS, and customer data in ecommerce • Why a great product is still your best marketing strategy Sometimes the best customer experience isn't preventing every problem—it's how you respond when one happens.

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  Let’s Laugh About It

  The CX Behind Building a Retail Brand | Let's Laugh About It x DTC Podcast Swap

  Jul 2, 202647 min

  What happens when two ecommerce marketers stop pretending everything always goes according to plan?In this podcast swap of Let's Laugh About It and the DTC Podcast, Zoe sits down with Eric Dyck to talk about growing Cove Soda in the competitive better-for-you beverage space, building customer loyalty without relying on DTC, using AI to work smarter, and the business mistakes that taught them the most.From shipping hundreds of the wrong products to accidentally spending $42,000 on ads, this episode proves that some of the best lessons come from the moments you can laugh about later.We cover:Growing a retail-first brandEmail & SMS list building through eventsAI and marketing automationCommunity-driven marketingPodcasting and networkingThe funniest mistakes we've made in ecommerceConnect with Eric Here: https://www.linkedin.com/in/ericdyck/Twitter: @ericalandyckInstagram: @ericalanDTC Newsletter: https://www.linkedin.com/company/dtc-mediateam/posts/?feedView=allListen to the DTC podcast here: https://open.spotify.com/episode/04iLjmaRFI6LI50M7532Rx?si=FUD2pSAGSiKtaCwQM-dCrA&nd=1&dlsi=3ad6c050bb764102

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  Let’s Laugh About It

  The Playbook Behind Viral Ecommerce Brands | Let's Laugh About It with Isaac Medeiros

  Jun 11, 202649 min

  Today on the podcast, we're joined by Isaac Medeiros, entrepreneur, operator, and founder of Mini Katana and Kanpai Candy. Isaac is best known for building one of ecommerce's most unique brands, transforming a niche sword company into a viral content powerhouse with more than 20 million YouTube subscribers, billions of annual views, and a highly engaged global community. Along the way, he's become an expert in organic growth, creator-led marketing, and building brands that scale without relying on traditional advertising.

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  Let’s Laugh About It

  The Cost of Bad Customer Experience | Let's Laugh About It with Rachel Greenawald

  May 21, 202621 min

  A bad customer experience doesn’t just create an inconvenience, it creates a cost. In this episode of Let’s Laugh About It, we unpack the real price brands pay when experience falls apart, and why it’s harder to measure than most teams think. From confusing websites and unmet expectations, to wrong items shipped and no response from support. We’ve seen the aftermath firsthand. If you’re a founder, operator, or CX leader, this is a conversation you need to hear. Watch now and rethink what a bad experience is actually costing your brand.

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  Let’s Laugh About It

  Behind the Scenes at Inevitable Agency | Let’s Laugh About It with Camryn Capuzzo

  May 14, 202638 min

  In this episode of Let’s Laugh About It, we’re introducing Camryn: Zoe’s EA (Executive Assistant) and unofficial glue of Inevitable Agency. Fresh out of college, Camryn stepped into a role where no two days are the same. From email and calendar management to last-minute PR box packing and unexpected office chaos. We also touch on startup life, building a healthy team culture, and the little things (and Pokémon moments) that keep things fun. Watch now to meet Camryn and get a behind-the-scenes look at the team.

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