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outsourcing/offshoring
IBEX Limited is a global provider of outsourced customer experience (CX) solutions, specializing in advanced business process outsourcing known as BPO 2.0. The company focuses on enhancing customer engagement and operational efficiency through technology and human expertise. IBEX acts as an extension of its clients' brands, offering services such as customer support, technical assistance, sales, and back-office processing for Fortune 500 companies. The company provides a range of digital and omni-channel CX solutions tailored to various sectors, including technology, retail, and healthcare. Key offerings include ibex Connect for multi-channel support, technical support services, sales and retention strategies, and back-office services like data entry and payment processing. IBEX emphasizes integrated, AI-enhanced workflows to improve efficiency and customer satisfaction, serving leading brands across multiple industries.
IBEX Limited is a global provider of outsourced customer experience (CX) solutions, specializing in advanced business process outsourcing known as BPO 2.0. The company focuses on enhancing customer engagement and operational efficiency through technology and human expertise. IBEX acts as an extension of its clients' brands, offering services such as customer support, technical assistance, sales, and back-office processing for Fortune 500 companies. The company provides a range of digital and omni-channel CX solutions tailored to various sectors, including technology, retail, and healthcare. Key offerings include ibex Connect for multi-channel support, technical support services, sales and retention strategies, and back-office services like data entry and payment processing. IBEX emphasizes integrated, AI-enhanced workflows to improve efficiency and customer satisfaction, serving leading brands across multiple industries.
Ibex.co has been mentioned across 485 podcasts.
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FAQs
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Founder Solo gives you 50 AI pitches per month using the credit model (Standard pitches cost 1 credit, Enriched pitches cost 2). Founder Pro raises that to 200 credits per month and adds full Booking Probability access, unlimited Magic Match, Apollo enrichment credits, and data export capabilities. Both plans use the same credit system, so you can stretch your monthly budget further by using Standard-mode drafting.
Agency tiers have no base fee. You pay per managed client and per talent profile. Agency Standard is $199 per client per month; Agency Pro is $399 per client per month. Both add $39 per talent profile per month. Your own team's user seats are always free.
A talent profile represents one person (founder, executive, or spokesperson) you are booking onto podcasts. It includes their bio, topics, headshots, and outreach history. Team plans include 5 profiles; agency plans are pay-as-you-go.
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Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.
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That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.
